CISC 360
Frequently Asked Questions
What text books will we be using? There are optional textbooks available:
IT Essentials Course Booklet, Version 7
Author: Cisco Networking Academy
Publisher: Cisco Press, 2019
Textbook ISBN-13: 978-0-13-561216-3
IT Essentials Labs and Study Guide, Version 7
Author: Allan Johnson
Publisher: Cisco Press, 2019
Textbook ISBN-13: 978-0-13-561203-3
What is the recommended list of tools?
These Electrostatic discharge (ESD) tools will help with static build up.
- Antistatic wrist strap: This protects computer equipment when grounded to a computer chassis.
- Antistatic mat: This protects computer equipment by preventing static electricity from accumulating on the hardware or on the technician.
These tools will aid with hardware repairs.
- Flat-head screwdriver: Used to tighten or loosen slotted screws.
- Phillips-head screwdriver: Used to tighten or loosen cross-headed screws.
- Torx screwdriver: Used to tighten or loosen screws that have a star-like depression on the top, a feature that is mainly found on laptops.
- Hex driver: Used to tighten or loosen nuts in the same way that a screwdriver tightens or loosens screws (sometimes called a nut driver).
- Needle-nose pliers: Used to hold small parts.
- Wire cutters: Used to strip and cut wires.
- Tweezers: Used to manipulate small parts.
- Part retriever: Used to retrieve parts from locations that are too small for your hand to fit.
- Flashlight: Used to light up areas that you cannot see well.
- Wire stripper: A wire stripper is used to remove the insulation from wire so that it can be twisted to other wires or crimped to connectors to make a cable.
- Compressed air: Used to blow dust away from components.
What industry certifications can you take for this course?
- CompTIA: The course's content and labs encompass new technologies and help you prepare for the CompTIA A+ certification exams codes, 220-1001 (Core 1) & 220-1002 (Core 2).
For information on applying for CompTIA A+ certification, visit www.comptia.org
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